Massages by Sarah’s Policies

These Policies are to ensure a safe environment for not only the therapist, but for you as well. Our goal is to have a place you feel safe and secure at all times.




1. It’s totally understandable if you’re running late. Please call or text to let me know.

2. If you need to cancel your appointment, please try to call 24 hours in advance, or if something comes up last minute, try to let us know as soon as possible. (As of February 1, 2019) We also ask that you book NO LATER than the day before your appointment [By end of day].

3. If you don’t show up on time for your appointment, we will call you about 5-10 minutes after the start time you haven’t called us before then. If we still don’t hear from you, the next time you book, we will have to hold your appointment time with a card number (it won’t be charged at the time you book, it’s just a place holder and will only be charged if you no show.)


 Conduct and medical information:

4. [For on site massages, i.e.— Work places or in home massage.] If we’re doing massage in a workplace, We need to be in contact with someone from the Human Resources Department or equivalent to ensure a space to work out of among other things. If we’re accommodating for an in home massage, we need to meet in a neutral, third party location to have a face to face consultation (to ensure everyone’s safety).

5. Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of Massages by Sarah. The client will not be rescheduled if this occurs. The breast and genital area will not be massaged under any circumstances. A professional distance will be maintained from these areas. Also, gluteal area will be massaged only on request. Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.

6. It is the responsibility of the client to keep the massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.
The client must also keep the massage therapist informed of any changes in health conditions. Some things like recent surgeries, chemotherapy, and other factors may inhibit your ability to receive a massage.


If you have any questions, don’t hesitate to ask.